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Privacy

Last updated 20 October 2026

This notice explains what 3L Group Consulting (PTY) LTD collects when you use usaref or any of its six sister services, why, and for how long. It describes what our systems actually record; if that changes, this page and its date change with it.

Request logs

For every request we record the time, host, method, path, HTTP status, an outcome label (for example free, paid, refused or unpaid), the response time, the first 256 characters of the user agent and, when your client sends one, the host name only of the referring site (never its path or query string).

We do not store your IP address. It is replaced, before anything is written, by a short salted SHA-256 hash: enough to count distinct callers and to apply rate limits and abuse blocks, not enough to recover the address. The one exception is a request to our payment webhook from an address that is not our payment provider’s, which is logged in full as a security event.

We never log request or response bodies, API keys, or payment headers and signatures. Request logs are kept in our server journal, which is trimmed by size rather than by date; at present it reaches back about nine weeks. A copy in the system log is kept for about five weeks.

Visitor statistics

Our web pages count visits without cookies. A small first-party script sends our own server the page and its title, the referring page (without its query string), your browser language and screen size; the server adds the time, an approximate location (country, region and city, looked up from your IP address, which is not stored), the browser, operating system and device type, and a visitor code: a hash of your IP address and browser made with a salt that changes every day and is deleted at midnight (SAST), so visits cannot be linked across days. Clicks on the free-key button and free-key sign-ups are counted the same way. Bots and automated browsers are left out.

Full records are kept for 90 days. After that only daily totals are kept (page, country, referring site, device type and counts); the visitor code, city, region, language, browser, operating system, screen size and the full referring address are deleted.

Payments

Change alerts, enquiries and security reports

Who else processes data

What we do not do

We set no cookies of our own and run no advertising or third-party analytics trackers. We do not sell or rent data and do not build profiles of callers. The pricing page loads Paddle’s checkout script, which is governed by Paddle’s own privacy policy when you open checkout.

Your rights

You may ask for access to, correction of, or deletion of personal data we hold about you, or object to its processing. Email [email protected] and we will respond within two business days. Deleting purchase data will deactivate any API key tied to it; records we must keep for tax purposes, and anything already public on a blockchain, cannot be erased. 3L Group Consulting (PTY) LTD is a South African company and processes personal information under the Protection of Personal Information Act; you may also complain to the Information Regulator of South Africa.

Contact

[email protected]